You may have seen reports warning you not to place your PS5 vertically, indicating that you could damage your console or even permanently tinker with it. But there’s good reason to doubt those claims, and I for one won’t change the way I use my console.
We’ve seen reports that the PS5 may experience issues after being on its feet for long periods of time. For example, @68Logic (opens in a new tab)who runs a repair shop in France, says he’s seen a few cases when repairing consoles where a potential break in the seal between the cooler and the APU has resulted in liquid metal leaking through the case and attaching itself to other other components, ruining the console.
Do not put your Ps5 upright, here is the result the liquid moves and the gels are there pic.twitter.com/A4Do3TkcXkJanuary 4, 2023
They are not the only ones to claim to have seen this flaw. YouTube TheCod3r (opens in a new tab) opened up a PS5 Digital Edition console that he needed to repair, saying the console wouldn’t boot. He discovered a metal spill from the APU and says the spill was the result of a design flaw.
Another thing to consider is also user damage. The constant movement of a console has the potential to cause internal damage and moving parts, so if you frequently swap your console from vertical to horizontal you could potentially put your console at risk but, even then , the cooling and processor of a PS5 are tight enough to prevent any potential liquid from falling or spilling onto other components.
However, even though these PS5s snapped vertically, I’m not going to start laying my console horizontally. Reports of this defect are so rare that it does not appear that the problem is widespread. The PS5 has been on sale for over two years now, with, presumably, a lot of people holding it vertically (as it’s designed to). If this was a common problem, we’d see a lot more reports, like when the Xbox 360 suffered from the red ring of death.
In this case, the reputational risk was so severe that Microsoft offered a general free return and repair policy. And, in this case, the failure rate would be between 3 and 5% (opens in a new tab). If PS5s failed in significant numbers, we would hear about it.
We have reached out to Sony to ask if they are aware of the complaints and if they would like to comment but have yet to hear back. We’ll update this article with a statement if we receive one.